CUSTOMER
REVIEWS
200+ five-star reviews and counting. Here's what customers say after we've fitted their towbar at home or at work.
Showing 120 recent reviews, newest first
Just had my towbar installed really pleased with the the whole process, from a very competitive price the efficiency of booking it in and the professional manor of Brandon the technician who fitted it 100%
Wayne B.
Excellent speedy service. Would highly recommend.
D. R.
Really pleased with my new towbar from Hitched Towbars! They had availability the following week and communicated really well throughout, including keeping me updated with timings on the day. The fitter, Brandon, was lovely and did a great job. There was an issue where the wrong towbar had been sent out, but Brandon went out of his way to drive an hour round trip to collect the correct one so he could still get it fitted for me on the day. I really appreciated him going the extra mile (or multiple miles) to sort it. The towbar looks great and I was initially worried that the swan neck might interfere with the parking sensors, but thankfully it hasn’t affected them at all. I was also quoted the lowest price with Hitched Towbars compared with the other companies I looked at. Overall, really happy with the service and would definitely recommend them!
Ellie T.
Great service, polite and very professional
Graham
Brandon was fantastic Highly recommend
Shaun F.
Prompt, efficient, quick and friendly couldn’t ask for a better service
Ron T.
Very professional. Good service
Paul
Mark was on time and quick he was very informative and went through the process of removing the towbar and fitting. Would not hesitate to recommend this company 👌
Peter C.
Kia Sportage detachable tow bar
Good communication with estimate and booking. Detachable Tow bar fitted by Mark, very pleasant kept informed of job to be done checked whether was aware of small bumper cut. Very professional
Mike F.
Great service thank you 🤩
Olivia D.
Brilliant....on time no problem 👍
Peter H.
Fantastic service; they come to your home, and they are very kind and efficient.
Samyra B.
Professional service and a good experience
Arrived on time, very efficient, friendly and helpful. Very tidy job.
A. W.
He was very freindley explained what he was doing good job done
John R.
Excellent, highly recommend
From my initial enquiry to the fitting of my removable towbar the service was excellent. Kieran dealt with my endless queries and questions with the patience of a saint. The fitter James was equally helpful professional and a master of his trade. James took time at the end to explain and demonstrate the workings of the tow bar. It's a rarity to find such excellent friendly customer service ,thank you both so much. I'll be honest, when I read the reviews I was sceptical . Can they really be that good? Answer is YES !!I I highly recommend this company for a stress free quality professional installation of a towbar.
Elizabeth B.
Really great and quick service today having a tow bar fitted. The guy showed me how to connect and disconnect the tow bar before he left and explained everything I needed to know. Really happy with the service thank you.
Katherine C.
Great service- guy was knowledgeable and communicated well throughout
Rob B.
Very happy
Arrived on time, pleasant guy, knew his stuff and explained everything well, tidy and methodical, great price. Will recommend and use again if required.
Andyroo
Fast and efficient
Fast , efficient and friendly.
Derek H.
Detachable Tow Bar fitted to Range Rover Velar
We had Mark fit a towbar to our car and couldn't be happier. Great job, really professional and neat finish. Turned up on time, explained everything clearly and left everything clean and tidy. Would definitely recommend. Thank you
Adele
Brandon did a great job , clean tidy careful, explained everything clearly . Polite and prompt good job done. The process from quote to install was really good with great communication. Would recommend this company to others
David
Excellent service. Explained everything about the installation. I would highly recommend.
Stephen B.
Efficient & friendly at all stages.
J. S.
Highly recommended
Fitter turned up at the arranged time and did an amazing job fitting it. You wouldn't know it was there. Took him about 2½ hours. I thought it was a good price too for them coming out to me to fit the towbar.
Mike M.
Great service all round
Kate
Great service
This is the first time I’ve used Hitched Tow bars and I definitely would recommend them to my family and friends. The whole process of getting a quote, proceeding with my order and confirming a suitable appointment was seamless. Jamie attend, extremely polite and professional and I immediately felt at ease. After my tow bar was fitted, he took the time to go through the correct procedure for attaching and detaching the tow bar and offered me the chance of practicing while he supervised to insure I was fully conversant with the process. Hitched Towbars quote was not the cheapest.. or most expensive but I definitely feel I got value for money. Great service!!
J. C.
Excellent service
Mark came to my house to fit my tow bar very professional and good clean and honest work was carried out ,he showed me how to work the detachable tow bar and electrics and was very polite i highly recommend hitched and deffently will use again thank you again 😀
O. B.
Excellent service from Mark. I would thoroughly recommend. Very pleased.
Miles
Good service
Richard
Mark was great he explained the whole job and assured me everything would look bang on and it was, thank you all so much for helping me throughout the procedure ❤️
Jude M.
Turned up in given time slot and straight to work, job completed no issues. Area cleared of any waste after completing job.
Ian
Prompt and professional service , well informed up to and including day of fitting. Quality workmanship with a full instructional of how things work . Fully recommend.
Mrs J.
Even though it rained the whole time the fitter got on with it. Great service from start to finish. Highly recommended company with great polite fitters.
Martin P.
Great customer service
Mark fitted our towbar. He communicated with me every step of the way of what he will be doing. He was very polite and very understanding whilst I was dealing with my newborn. Great service thanks Mark!
Milena B.
Fast frendly servise...probly took just over a hour was so fast thank you .
Chris M.
Excellent professional service
Absolutely brilliant service from Mark who fitted the towbar. Very professional and very pleasant. We would definitely use Hitched again if we ever need a towbar on another vehicle. We would definitely recommend this professional company to anyone wanting an onsite fitting of a towbar.
Dorothy B.
Top bloke. Very friendly and clearly very familiar with fitting. Done and dusted in just a few hours. Thanks again
Kyle M.
Very good service
Very prompt service Mark is a lovely guy who went above and beyond Would highly recommend
Sarah H.
Had mark the fitter out today to fit my detachable tow awsome guy did a great job and in good time. Also pointed out some issues with my van which I didn’t know and now am able to get fixed thanks great job 👍
Scott G.
We had a great experience with Kieran & the rest of the team. They helped us out when we were struggling to find someone to sort a tow bar quite last minute. The team were really friendly and very responsive too. Tow bar also looks great.
Amy
Towbar fitting
Got here early and completed the job in good time. Mark was a really helpful guy A+
Jude O.
Brilliant service from start to finish. Good communication. Prompt fitting available. Fitted was polite and cleaned up after the fitting and gave a demonstration of how the detachable tow bar works. Highly recommend 👍
Bryony C.
Easy booking
Easy booking, fitter arrived exactly on time. Towbar fitted in under 2 hours. Polite and efficient fitter, explained how to use detachable tow neck. Would recommend this company in future👍👏
Ian H.
It turned out because my van is 12 years old the bolts were rusted in, But the towbar guy struggled greatly,, But in the end got the job done, So thank you for that!!
Simon D.
Had James fit a towbar for me today, what a great guy he was, very friendly, fitted towbar quickly and efficiently even if it was during a thunderstorm, would highly recommend this company. (Definitely wasn’t any finger prints left lol 😂)
Wayne
The young man that came to my house was very polite, kept the work area clear. Lovely lad and his employer should be proud of him.
James W.
Great service, very helpful and clearly explained to a novice how everything worked. Would highly recommend.
Ben B.
On time
On time, efficient, really clear explanation
D. R.
Very happy customer
Easy ordering, fitted at our house, job done within the timeframe, we are very happy from start to finish! Thank you 😀
Sissel G.
Mark was brilliant
Stuart G.
Fast, friendly and great communication
Fast, friendly service and kept me informed updated throughout the day with ETA. Job took about 2 hours from time of arrival and gave a full handover upon completion. With a positive experience and the peace of mind of a 4-year warranty, I would gladly recommend Hitched Towbars to anyone looking for a towbar fitting.
Chris
Superb service for towbar fitting
Superb service , arrived quickly , did a superbly neat and professional job . James was extremely polite and knowledgeable of the product (detachable towbar) . Superb value aswell. Would definitely use again.
Stuey R.
Had a swan tow bar fitted on my 21 plate Tiguan the man was so respectful and lovely to speak to
Reece B.
Great services
Great services, about a week from quote to service provided. Brandon did Great job on our car. He was really professional. Im super excited to now try it out- here comes the adventures. Thank you Hitched Towbars!
Paulina L.
Really convenient on the driveway and friendly service.
Becky H.
Great job. Well priced and works done exactly on time. James was so polite and helpful. The fitting was really well done. With the row bar removed all of the fittings are virtually undetectable from behind.
Paul M.
Fantastic thorough service really happy with the towbar, James was brilliant, everything explained, can’t wait to go on holiday!!
Gavin
Brandon was great, communicated well and very efficient. Work was extremely tidy and not a mark on the vehicle. Great service from start to finish. Thanks Brandon!
Lillie M.
Quality service
Short notice booking. Arrived on time and kept informed fully during booking process. Neat and tidy during and after process
Mike H.
Really good service. Professional job and all round smooth experience. Would recommend.
S. B.
Great experience. Explained and demonstrated everything well.
Emma P.
Exceptional service from Hitched Towbars
I have just had my Towbars fitted to my van and I have to say the service was nothing short of exceptional. Arrived in good time and it was clear from the start that these guys ( Hitched Towbars), really know what they are doing. Very professional throughout and kept me informed as and when required. I have nothing but praise for this excellent and very knowledgeable company. I have absolutely no hesitation in recommending these guys to any would be customer, you will not be disappointed. Thank you. David
David H.
Very professional job
Turned up in the time stated, very professional job done to a very high standard!
Richard C.
Mark is amazing
Mark is a lovely fitter. Very skilled at his job and explained the whole process well. He clearly knew his job and explained the best way to approach it. He is genuinely a nice person
Adam M.
Excellent fitting service by Mark/Hitched. Very quick and efficient. Explained everything. Fitted a detachable tow bar which works great and only a minor cut to the bumper (which can't be seen).
Mark P.
Fantastic experience thank you mark! Thorough and efficient. Would highly reccomend!
Naomi G.
Fantastic service, mark was brilliant, fast, knowledgeable and really friendly and respectful. Would definitely recommend to anyone and will come back again when we change our car in the future
John
I checked the online reviews before making contact as I need a towbar safe and secure with having big horses. From sending an online request for a quote the price was brilliant I booked straight away didn’t have to wait long for my appointment. Communication was excellent. Mark came to fit my towbar today, came early which is brilliant, explained everything super efficient got the job done no problem. I would definitely highly recommend this business for sure. Thanks again
Kim S.
Fantastic experience
Mark, the fitter turned up when he said he would, explained what he was doing and completed the job brilliantly. I couldnt recommend Hitched Towbars highly enough!
Sam H.
Excellent service , a good job by a good fotter
Alan B.
Excellent service by Mark from Hitched. Fitting and explaining features done top notch. Would recommend to everybody.
Steven W.
Detachable tow bar
Quick efficient n leaves no mess and a quality towbar service excellent and would highly recommend booking process easy too
Miss R.
I recently purchased a new car and needed a new tow bar. From an online enquiry form to a quote and advice was simple and straightforward. Arranging a fitting in a timely manner was easy and Brandon did an excellent job fitting the tow bar. I would definitely recommend Hitched Towbars
Andrew Y.
Excellent service he was informative with job and any things that had to be done, well mannered person great service
Christine K.
Excellent service , on time (early) no mess , explained the process and demonstrated how to fit and remove swan neck .
Neil S.
The fitter, Mark, arrived in the time scale promised, installed it in a professional and speedy manner, great job!
W Tempest Electrical
Towbar fitting
Contacted Hitched Towbars and within a week and a half they were round installing. Absolutely amazing customer service. On the morning of our fitting I was informed when they would be here. A lovely polite man James. He was brilliant, all fitted and fully shown how to use it as we had been supplied with a detachable which was a lovely surprise. Fantastic from start to finish will definitely be recommending!! Thank you so much.
Dawn
well worth using this company i had my towbar fitted was very polite and helpful everything was put back correctly would recomend to anyone to use
Wayne F.
Wonderful company
Contacted them for quote for TowBar. After talking to Kieran he asked to see photos. After seeing photos he let us know that the fittings we had looks like it’s a detachable towbar and said look in your car to see if you can find the neck. After looking we found the neck and no need to buy a towbar. Just wanted to say a huge thanks as this has saved us hundreds of pounds. Nice to see that there are still honest people out there and would recommend this company to anyone.
Amy
Smooth service, great communication and advice on choosing a towbar and efficient service in fitting
Albert B.
Really pleasant chap , excellent job
John D.
Highly recommend this company
Communications were brilliant and kept us informed about our tow bar, they fit on the driveway of our home making the entire process so easy. We got a text the day before with a rough time of arrival. Brandon text on the morning to confirm actual time and was on time. Brandon was great, his work was very thorough and he was very tidy too. Took less time than expected and all was done and able to pay on the driveway once the work was completed. Highly recommend using this company. Thank you Brandon & team for a smooth transaction throughout fitting our lovely new tow bar.
Dawn C.
Helpful company
I called in a bit of a panic as I needed a towbar supplied asap and it was proving impossible to get hold of. Kieran was so amazingly helpful, he sourced the towbar i needed and it arrived 24 hours later. Unfortunately they couldn't fit us in to fit, as I was needing it asap but Kieran gave me a courtesy call and did offer me an alternative date. Talking to Kieran filled me reassurance on a couple of issues I had, and he is a real credit to this company. Thank you again for your help.
Jessica T.
Great service, great communication, arrived promptly, James fitted the towbar and explained everything . Very happy, would recommend. Many thanks 😊
Family Tree Yarns
Great service , accommodated us at short notice before our trip to France, Brandon turned up on schedule, sorted all the electrics etc., was really good at communicating and fitted it all outside our house.
Mike
Excellent service, prompt and efficient from start to finish. Would recommend to anyone wanting a towbar.
Christopher E.
Happy customer
I am very happy with the professional and friendly service. From the messages prior to the towbar being fitted, the arrival on time by James. James explained thoroughly after the job was finished, all tests had been completed. The work area tidied and left how it was found.
Hitched customer
Excellent service great communication the fitter was quick and informative throughout the process on fitting my towbar
John J.
Polite, quick service
Tracy E.
Great service
Polite, just got on with it,even in this heat. Job done great service really pleased
Louise R.
Very pleased with my new towbar and motor mover. Justin did a great job!
S. G.
Arrived within time frame given. Said it would take around 3 hours and it did. Neat, tidy, good job all round. Would definately recommend. Came to work so didnt have to take time off.
Craig C.
I couldn't be happier with the tow bar installation. From start to finish, the service was outstanding. I was amazed that there was no need to cut the bumper, and the finished job looks fantastic-it's so neat you'd hardly know it was fitted afterwards. What really stood out was the care and attention to detail. The fitter treated my car as if it were his own, taking real pride in his work and making sure everything was perfect. It's rare to find someone who is so conscientious and genuinely cares about the quality of the job they do. I would highly recommend this company to anyone looking for a tow bar installation. Excellent workmanship, professional service, and a result that exceeded my expectations. Five stars all the way!
Adam
Great service, fast and friendly, great guy great job 👍🏻
Day D.
Lovely guy, arrived , got straight on with the work. Pleasant chat. Great job. Thanks again
Suzanne L.
James fitted our tow bar today, very friendly and professional. Kieran was very helpful right from the start in arranging this last minute fitting, keeping me informed. Would definitely recommend to friends and family
Kelly
Clean job, made up with it
Garry O.
Brilliant job. No issues. Fantastic work by Marc
Marc W.
Great service. Efficient and friendly. Well done for working so hard in the heatwave!
Gillian M.
Great service from first phone call to coming out and doing the job, gave us as much information as possible, would definately recommend
Katie
Very pleasant engineer. Towbar and electrics fitted wirhin 2hrs.. Excellent job.. Very hsppy with service.
Carol
Mark did a fantastic job, above and beyond
Mark did a fantastic job - we had 2 caravans and needed the motor movers swapping from one to another (so we could keep the warranty from the new motor mover as only fitted few months ago, again by Mark via Towsure). He checked all directions were correct on the remotes for each caravan and even made extra cut offs to allow the mover to be fitted securely, whilst not damaging the axel. Can't praise Mark enough! great job(s) done!
Heather B.
Brilliant service, came on time all work done 1st class. Young man explained everything and was very polite and friendly. Would highly recommend.
Janine B.
Towbar fitting
Mark fitted my towbar this morning on my new BYD seal u-dmi, knew exactly what he was doing was really polite and helped demonstrate how to use the detachable tow bar at the end. Highly recommend
Harry C.
Had a detachable tow bar fitted today by James. He was extremely professional, polite and explained everything fully, even letting me film his demonstrations in case I forgot something later. Kieran in the office was also very professional, keeping me updated throughout and answering all my emails promptly. Great service throughout and I would highly recommend.
Jodie G.
Mark did a superb job. Quick, friendly service. Mark explained everything and left everything nice and tidy. Well recommended!
Nick A.
Strongly recommend
James came, arrived on time, effortlessly easy. No problems, clear demonstration, tidy job. Had 7 bars in past from another installer. My next 7 will come from these boys. Well worth a go. Thank you 👊🏽
Matthew R.
Very pleased with my experience. Waited less than a week for fitting. Very experienced and polite fitter. Looking forward to using my tow bar.
Etty F.
Excellent advice
Glenn H.
Well that was easy!
Booking was easy and Kieran was very helpful and friendly on the phone. Brandon the fitter was prompt and on time and looks to have done a great job. Would happily recommend.
Hitched customer
Arrived exactly on time and completed the tow bar installation effectively, efficiently and professionally in the time specified. Highly recommended
Phillip H.
Mark did a great job, efficient and friendly service, would recommend.
Matthew B.
Arranging and booking by phone was very easy. Appointment was arranged to suit me. Fitter arrived on time. He was knowledgable and had a pleasant manner.
Peter M.
Excellent service
James and Lucas came to our house to fit a tow bar on my husbands van From the first phone call to arrange the appointment they kept us fully informed about time and date for arrival They arrived as they said all done and dusted without any problems in under 3 hours Lovely pair of men would highly recommended Thankyou very much
Tracy F.
The fitter came on time and didn't stop for a brake very good work Perfect fitting
Peter L.
Perfect service, perfectly fitted, more than happy to recommend. A very happy customer
Pete
Mark done a proper job nice and clean and top man 👍👍
Ben G.
First class service from start to finish, professionalism and stickler for detail. I would recommend to any one.
David L.
A job well done
Despite this being the hottest day on record Brendon was uncomplaining and fitted the towbar with professionalism, courtesy and good humour. A job well done. Many thanks.
Chris
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