Privacy Policy

Last updated: 19/01/2025

1. Introduction and Scope

This Privacy Policy explains how Hitched Towbars Limited ("we", "our", or "us") collects, uses, shares, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all users of our website, customers, and individuals who interact with our services.

2. Information We Collect

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our services
  • Process your inquiries
  • Communicate with you about our services
  • Comply with legal obligations
5. Data Sharing and Third Parties

We may share your personal information with:

  • Service providers and business partners
  • Legal and regulatory authorities

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

7. Your Rights Under GDPR

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing of your personal data
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the Contact Information section.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication measures
  • Employee training on data protection and security
9. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can control cookies through your browser settings.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Analytics cookies: Help us understand how visitors use our website
10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Hitched Towbars Limited

4 Woodland Walk

Collingham, NG23 7QX

United Kingdom

Email: contactus@hitchedtowbars.co.uk

Phone: +44 (0)7871 317 428